Net Guard

SERVICE OVERVIEW

Complete IT Service, Protection and Peace of Mind. If you think there is no way of keeping on top of all your IT management, maintenance and problems then think again. Citracom’s Net Guard Managed Service Package is an affordable and effective way to manage and maintain you IT systems.

Are you stressed about managing your IT systems? Unsure if you backups are working? Is your system open to hacking? Can you afford a system crash? If any of these is a worry for your business then Net Guard is the answer.

Net Guard offers a complete, flat fee IT service that covers every element of your IT systems so that you don’t have to worry about a thing – no stress, no hassle – just a reliable, quality service you know you can depend on.

With Net Guard you can be confident that your systems are constantly monitored, continuously managed and completely protected 24/7 – 365 days of the year. Now that’s peace of mind!

How Does Net Guard Work For You?

  • One flat fee guaranteed – one inexpensive monthly payment, not extra charges!
  • Bonus time – get 1 bonus hour every month.
  • Tailor made IT – our technicians conduct an initial assessment and provide you with a report and recommendations.
  • Preventative measures – ‘real time monitoring’ means we know instantly when a glitch occurs and can respond quickly to head off potential problems before they get bigger.
  • You are covered with backups – don’t wait until its too late to find out your backups have not been working. Net Guard’s backups are constantly monitored.
  • Total support around the clock – complete support 24 hours a day, 365 days a year.
  • Remote assistance – remote connection means quicker, more efficient help.
  • On standby – standby server ready to deliver to your business to minimise downtime.
  • Preventative maintenance – regular remote maintenance checks to keep your systems running at optimum levels.
  • System update – we will keep you up to date with relevant software updates and install them for you.
  • Antivirus health check – extra protection with our own anit-malware/anti-spyware software.
  • Report card – a comprehensive monthly overview of your entire IT system.
  • Everything internet – ideal way to set up and maintain your website and email platforms.
  • Security and peace of mind – complete security assessment of your IT systems.
  • Defeat spam – dedicated filter to stop spam dead in its tracks before it reaches your inbox.

Call now to discuss 1300 794 711

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